Refund policy

At Moniconic, every piece is thoughtfully crafted to embody timeless beauty and modern elegance. We hope you are delighted with your order. Should you need to initiate a return, we offer store credit for eligible items within 7 days of delivery.

Returns

• We accept return requests for eligible items within 7 days of receipt.
•  Returns will be issued as store credit only.
• All returned items must be unworn, unused, and in original packaging.
• Customers are responsible for return shipping costs.

To submit a return request, please log into your account here.

Final Sale Items

The following are considered final sale and are not eligible for return or exchange:

•  Earrings and pierced jewelry, due to hygiene considerations
• Items marked as Sale or purchased during promotional events
• Personalized or custom orders

We reserve the right to refuse any returns that do not meet the above conditions.

Thank you for your understanding and for choosing Moniconic. For further assistance, please contact us at: customercare@moniconic.com